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Microsoft Azure Outage: A Reminder That All Cloud Services Need Backup

Last week Microsoft Azure suffered a major outage, disrupting many enterprises worldwide that had shifted their workloads to Microsoft’s public cloud, including companies who have upgraded to Office 365.Mimecast Continuity Services

The cloud skeptics are already gathering to tell these companies they shouldn’t have moved to the cloud, but ask the IT managers of LAN-based services whether they ever have had unplanned downtime and of course the answer is yes. So what’s the answer to the downtime conundrum?

The simple solution is to treat the cloud with the same level of respect that we’ve been treating our on-premises systems for decades…are your core services, like email, so important that your business cannot do without them?

If the answer to that question is ‘yes’, and it usually is, then you should go for a blended-cloud approach.

Despite the fact that these events will be frustrating and disruptive for Microsoft customers (or Google or any other service for that matter) it’s still no reason to stop plans to move to the cloud, or retreat to the shelter of the LAN. However, this incident should be a trigger for IT teams to check they are being careful about what core cloud service they choose and then how they protect it.

When you move critical services and data, like email, to the cloud, you must also plan for the inevitability that at some point the service will most likely go down – just as you would with business continuity solutions on your own infrastructure if you kept them in-house.  With Mimecast services you keep employees’ email up and running, and keep them productive even in the event of an outage.

What happens when the cloud service goes down? Every IT leader should be able to answer that question immediately and show their continuity strategy. A strategy based on planning and technology, not hope.

For more information about Mimecast cloud email continuity services please click here.

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UK Channel Awards Success: Why Mimecast’s Cloud Heritage Helps Our Partners Stand Out

Mimecast is channel focused and our partners are critical to our achievements as a fast-growth technology company. This is why we were particularly delighted to be named Cloud Specialist Vendor of the Year at last week’s CRN Channel Awards. This recognition follows lots of hard work to support our partners with new services that build on their historic offering and meet the growing requirement for cloud computing – such as our Office 365 Services portfolio.

Mimecast CRN Cloud Specialist Vendor of the Year - Winner

Mimecast won Cloud Specialist Vendor of the Year and was also highly commended as the Security Vendor of the Year at the 2014 CRN Channel Awards.

Mimecast’s life began in the cloud, and because of that, we believe our channel programme stands out from other, more traditional, vendors. Many resellers have been concerned about the impact the cloud would have on their businesses. But the reality is that most organizations need a great deal of advice and support to adopt cloud services. Selling complementary cloud products, training or building additional managed services, particularly around security, are great ways to add value and revenue.

We were also highly commended in the Security Vendor of the Year category. As security threats have evolved further over the past 12 months, the UK IT channel increasingly needs to work with vendors who are continuously investing in technology upgrades to protect against new threats. Our Broad Spectrum Email Security for Office 365 offering has created partner opportunities for new value-add services while Targeted Threat Protection now protects enterprises from the growing risk from spear phishing.

We would like to commend our partners who also saw considerable success at the awards:

+ Software Vendor of the Year. Judges Commended: Microsoft UK

+ Managed Services Provider of the Year. Winner: Kelway

+ SMB Reseller of the Year. Winner: Green Fields Technology

+ Mid-Market Reseller of the Year. Judges Commended: Total Computer Networks

+ Enterprise Reseller of the Year. Winner: Bytes

+ Reseller of the Year. Winner: Kelway. Judges Commended: Servium

These awards add to the recognition we had earlier in the year in the CRN Vendor Report where we scored 2nd overall against the top 50 vendors in the UK.

We are proud of what we and our partners have achieved, both in terms of the industry recognition we have enjoyed like last week’s award, but also how we have helped their customers benefit from the cloud.

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Mimecast Takes Home Gold at the Midmarket CIO Forum

I recently attended the Midmarket CIO Forum in Tucson, AZ, a three-day event for IT executives and solution providers. CIOs attending the event were asked to pick a Vendor Excellence award-winner within six categories, based on strategy and innovation. We’re pleased to announce that Mimecast was honored in the “Best Midmarket Solution – Service” category, recognized as an established service that has been exemplary in specifically meeting the needs of the midmarket.

The award ceremony took place on the third night of the Forum, following a few days of networking and boardroom sessions. I led one session titled, “The Future of Email – On Premises, Hybrid or Cloud?” in which I spoke about how organizations can remove the risk, complexity and cost of their email environment. IT managers are tasked with providing uninterrupted, ubiquitous email access to all employees amid the growing threat of malicious attacks like spear phishing, as well as downtime and data leaks.

As I noted in my session, and Vendor Excellence award voters recognized, this makes it necessary for organizations to have a solution, like Mimecast’s Unified Email Management (UEM), that extends their email platform’s core capabilities. For an organization with Microsoft Office 365, for example, Mimecast helps to enhance the solution’s key benefits, while mitigating the risk of the organization being reliant on a single cloud provider. With the strength Mimecast’s targeted set of solutions, like broad spectrum email security and journal archiving, alongside Microsoft, organizations ensure the constant availability of their email with a business continuity plan in the cloud.

We’re proud to have received this recognition from Midmarket CIO Forum and feel it validates not only our technology but our desire to support mid-market organizations around the world move to the cloud and improve the protection of their critical data and email. If you’d like to learn how organizations have worked with Mimecast to support their primary email environment, I invite you to check out these case studies.

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Gartner Symposium ITXpo: Driving Digital Business

Next week the Gartner Symposium ITXpo kicks off in Barcelona, with the theme of ‘driving digital business’.

Mimecast will be joining a host of technology leaders at the event to share our perspective on how IT is being redefined in the era of cloud services, corporate memory, and advanced threats.

It’s no wonder that with this backdrop the ITxpo series is becoming so popular. A new chapter is emerging for CIOs. In some cases the role is merging with CSOs to create a new function in the business. There are some big questions which should be asked to inform how or even if this integration will take place, which we covered in part on this blog last month but will be bought into sharp focus at high level events like this:

- Security governance:how will organizations cope with the increased rigour and business-as-usual buy-in for IT projects from the rest of the business.

- Mobile Device Management: how do IT teams control the risk profile of mobile device seamlessly and with scale?

- Cost: how can CIOs empower the business to maintain principles of data security?

- Data Migration: how SaaS vendors like Mimecast can help you plan the migration of your information archive to the cloud.

If you’d like a meeting and/or schedule a demo you can of course drop in to see us at Stand S10…we’d be delighted to chat and understand your business objectives in more depth and how Mimecast can help you achieve these.