Mimecast services now for enterprise Mac users. Plus an upgrade to Large File Send

Today we’re pleased to unveil both a new Mimecast for Mac native app and a major upgrade to our popular Large File Send (LFS) service.

Mimecast for Mac

We know that today’s office has a mixture of PCs, Macs and mobile devices, and IT managers often have to battle to support the same level of email continuity and security, as well as archive access across all these platforms. With this in mind, we developed the new Mimecast for Mac app – it delivers the capabilities and ease of use previously only available to customers using Microsoft Outlook for Windows or the Mimecast web portal.

The new native app allows Mac users to search their personal email archive, effectively manage their spam and gain access to their full email account when Exchange goes down – enabling them to continue working normally. And, to help ease the burden on over-stretched IT administrators, Mac users can now be managed alongside existing Windows users from within the same central Mimecast Administration Console making their integration seamless and straight-forward. A video explaining the Mimecast for Mac app can be found here.

Large File Send Upgrade – Enabling Secure Collaboration

LFS allows users to send files up to 2GB securely and directly from within Outlook or the new Mimecast for Mac app. It’s a simple matter of attaching the large file as normal and pressing send – Mimecast does the rest.

LFS allows users to securely send and receive files up to 2GB in size directly from within Outlook or the new Mimecast for Mac app.

LFS allows users to securely send and receive files up to 2GB in size directly from within Outlook or the new Mimecast for Mac app.

Before this, file size limitations put in place on Exchange by the administrator or by Office 365 made this difficult. To send large files, users were often forced to leave the safety of the corporate network by resorting to consumer file sending services in the cloud. Alternatively, IT administrators had to invest in complex and expensive specialist equipment on their network. Users became frustrated and their productivity was impacted. LFS puts a stop to that.

Today’s update makes it possible for the recipient of a large file sent by LFS to work on it and then use the same service to send it back securely, whether they are a Mimecast customer or not.

LFS enables collaboration on files, even when the recipient is not a Mimecast customer. They can send files back to the originator by simply dragging and dropping the files into a secure portal. The originator is then notified that new files are available to download. The shared files remain secure, on the Mimecast archive, and anti-virus and content-scanned throughout. Once the large file exchange is complete, the link expires.

IT administrators value the service because it also means, aside from the file remaining safe on the corporate archive at all times and subject to their security and content controls, it completely bypasses their infrastructure. It doesn’t impact network performance or weigh down email servers. It sits in the Mimecast cloud and is shared from there.

In addition, the new version of LFS features an improved user interface and offers the sender the option to turn off or on the access code required to download the file.

LFS gives users the functionality they need to perform their daily tasks and IT departments can rest easy knowing they are back in control of valuable corporate data. We think that makes everyone a winner.

If you’d like to find out more about the new version of LFS, a video explaining the service can be found here.

Both the new Mimecast for Mac app and upgraded version of LFS are available now.  


How to Deal with Regulatory Compliance

This week, I will be attending the Microsoft Exchange Conference (MEC) in Austin, Texas. Myself, and fellow Mimecast team members, will be meeting with a host of Exchange administrators, IT directors, managers, visionaries and all-round email-savvy individuals.

Plus, on Tuesday morning, Microsoft Exchange MVP, J. Peter Bruzzese, will deliver a session exploring the topic of regulatory compliance, and options and tools available to help administrators enhance their Exchange 2013 and Office 365 environments. I have had the pleasure of co-presenting at past events with J. Peter on this very subject and I guarantee it will be entertaining and informative – just think back to how you first used email and more importantly, what you sent.

Join Mimecast and J. Peter Bruzzese this week at the Microsoft Exchange Conference.

Join Mimecast and J. Peter Bruzzese this week at the Microsoft Exchange Conference.

During the session, J. Peter will explore regulatory compliance issues dating back to when email was first being deployed. Back then, regulations simply did not exist for Exchange admins, so there was no conflict. The biggest problem we faced was disk space and we used strict quotas to address that issue. But the IT world changed in the early 2000’s when Enron and other scandals broke; not to mention an uptick in legal cases that relied on email evidence, lines being crossed with insider trading, and other breeches that caused governments around the globe to focus hugely on corporate messaging and e-discovery. With this shift, regulations like Sarbanes-Oxley, the Patriot Act, and HIPPA became commonplace in the world of the Exchange admin. This is when we saw the beginning of the regulatory compliance nightmare that admins face every day.

Over time, some admins have decided to fall back on corporate policies that retain very little email data (15, 30, 60 day retention), while others see the risk in doing so – or they do not have the legal flexibility to curtail regulatory compliance standards.

For those admins who have decided to – or simply have to – enforce regulatory compliance policies, they often rely on the built-in tools that Exchange and Office 365 provide. J. Peter’s session will review these tools, including In-Place Archiving, In-Place e-Discovery and In-Place Hold, as well as retention policies, transport rules and more. In addition, he will discuss third-party tools, such as Mimecast, that can truly help admins remain compliant, but ease the management burden, plus give end users complete controlled access to their email archive from any device.

We hope to see you at J. Peter’s session: “Eliminate the Regulatory Compliance Nightmare” which is happening on Tuesday at 9:00 a.m. And don’t forget to visit us at booth 105. Ask for me – we can swap email stories and I may just give you a copy of J. Peter’s new book: “Conversational Exchange in 10 Days.” This is a fun and conceptual primer for newbies to the world of Exchange. If I’m not there – tell them I sent you.


Mimecast Awarded 5-Star Rating by CRN. Why the U.S. Channel Program is Having a Standout Year

Mimecast has been awarded 5-Star Rating in CRN’s 2014 Partner Program Guide for the second consecutive year.

This annual guide recognizes the best channel partner programs in the market based on features including partner profitability, marketing programs, and partner training, education and support. You may be wondering: What has landed Mimecast on this list for two years in a row? We are experiencing rapid growth and success in the U.S. channel market for a number of reasons. First and foremost, we provide our partners with a platform to grow their business. Period. Not to mention, there have been many benefits to being in the cloud space.

Mimecast named a CRN 5-Star Channel Partner for the second year in a row.

Mimecast named a CRN 5-Star Channel Partner for the second year in a row.

The Mimecast solution provides real-life comprehensive value to our partners’ customers, and a platform for them to build services practices around – such as high availability from human generated data, email environments and security suites. Second, our model sets us apart. We are a 100 percent channel-focused organization and we reward partners for their investment in Mimecast. Reward takes many forms, such as lead generation from Mimecast and industry-leading margins for partner-generated opportunities. We also reward our partners with deal protection for the life of the customer – this is a key benefit when it comes to subscription services.

These features are the cornerstones on which we have built the Mimecast U.S. channel program over the past two years. The next step for us is to develop a set of certifications that allow our partners to take advantage of the professional services that Mimecast can provide. This means we will begin to finalize different tiers of certifications that will open up a new level of engagement with Mimecast, as well as business value (margins!). Another area of focus for us – and area of opportunity for partners – is growing our MSP partner base. We recently announced a series of tools and capabilities that allow our MSP partners to seamlessly manage their environment.

The 2014 Partner Program Guide is featured on and the 5-Star Partners listing will be highlighted in the April issue of CRN.


Three Predictions for the Future of the Web

The World Wide Web (WWW) celebrated its 25th anniversary on March 12th. This event got me thinking: the Internet and the WWW have already transformed the world in many ways – some predictable, some not – but what’s in store for the next 25 years as Internet capabilities continue to grow? From my perspective, the future could bring either a better Internet or a worse Internet than what exists today.

The future could bring either a better Internet or a worse Internet than what exists today.

The future could bring either a better Internet or a worse Internet than what exists today.

As it stands, we’re lacking in cooperative international efforts when it comes to Internet governance. Such governance will be crucial, as the Web continues to evolve, if we want to maximize its benefits and minimize its unwanted side effects, particularly in three key areas that could have a big impact on society:

  1. Healthcare: The ever-growing power of our computing devices will have profound implications for healthcare. For instance, we could see implantable networked devices become commonplace. These devices will offer great benefits, such as detecting and preventing diseases by alerting individuals and their medical professionals of vitamin deficiencies, irregular cell counts, degrading organ functions, or even early-stage cancer. These same devices, however, could do more harm than good – from revealing personal medical information to triggering a heart attack – if they fall under the control of malicious actors.
  2. Crime Prevention: Surveillance technology and its regulation are already a hot topic today. But we’ll have much more to contend with in another quarter century, as Internet capabilities continue to advance. Continuing miniaturization will probably mean that we’ll have effectively invisible cameras nearly everywhere – even embedded in our clothing. On the one hand, recording the daily actions of citizens worldwide may bring a major decrease in crime, as visible crime becomes less likely to succeed. But on the other hand, uncontrolled surveillance may bring forth a flood of intrusive snooping from government agencies, corporations, and other entities. As such, we’ll need to continually and carefully consider how such surveillance technologies should be used, and to consider measures such as mandated transparency to allow us to ‘watch the watchers.’
  3. Technology’s Impact on Manufacturing: Technological advances over the next 25 years are likely to result in widespread adoption of 3D printing, allowing people to print things at home that would otherwise require whole industries. This could result in a boom for home invention, with things like new design innovations coming more quickly to market. It’s possible that the Internet will once again rewrite supply chains, likely to the detriment of traditional manufacturing. We could experience a further shift to an economy based not on the supply of physical objects, but digital ones.

Each new application of Internet technology seems to offer us the choice between a dream and a nightmare. Recent developments, notably the internationalization of ICANN, appear to be steps in the right direction, toward an Internet governed for the good of the many rather than the few and powerful. But the fight for a better Internet will continue, and constant vigilance is required.