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How to Deal with Regulatory Compliance

This week, I will be attending the Microsoft Exchange Conference (MEC) in Austin, Texas. Myself, and fellow Mimecast team members, will be meeting with a host of Exchange administrators, IT directors, managers, visionaries and all-round email-savvy individuals.

Plus, on Tuesday morning, Microsoft Exchange MVP, J. Peter Bruzzese, will deliver a session exploring the topic of regulatory compliance, and options and tools available to help administrators enhance their Exchange 2013 and Office 365 environments. I have had the pleasure of co-presenting at past events with J. Peter on this very subject and I guarantee it will be entertaining and informative – just think back to how you first used email and more importantly, what you sent.

Join Mimecast and J. Peter Bruzzese this week at the Microsoft Exchange Conference.

Join Mimecast and J. Peter Bruzzese this week at the Microsoft Exchange Conference.

During the session, J. Peter will explore regulatory compliance issues dating back to when email was first being deployed. Back then, regulations simply did not exist for Exchange admins, so there was no conflict. The biggest problem we faced was disk space and we used strict quotas to address that issue. But the IT world changed in the early 2000’s when Enron and other scandals broke; not to mention an uptick in legal cases that relied on email evidence, lines being crossed with insider trading, and other breeches that caused governments around the globe to focus hugely on corporate messaging and e-discovery. With this shift, regulations like Sarbanes-Oxley, the Patriot Act, and HIPPA became commonplace in the world of the Exchange admin. This is when we saw the beginning of the regulatory compliance nightmare that admins face every day.

Over time, some admins have decided to fall back on corporate policies that retain very little email data (15, 30, 60 day retention), while others see the risk in doing so – or they do not have the legal flexibility to curtail regulatory compliance standards.

For those admins who have decided to – or simply have to – enforce regulatory compliance policies, they often rely on the built-in tools that Exchange and Office 365 provide. J. Peter’s session will review these tools, including In-Place Archiving, In-Place e-Discovery and In-Place Hold, as well as retention policies, transport rules and more. In addition, he will discuss third-party tools, such as Mimecast, that can truly help admins remain compliant, but ease the management burden, plus give end users complete controlled access to their email archive from any device.

We hope to see you at J. Peter’s session: “Eliminate the Regulatory Compliance Nightmare” which is happening on Tuesday at 9:00 a.m. And don’t forget to visit us at booth 105. Ask for me – we can swap email stories and I may just give you a copy of J. Peter’s new book: “Conversational Exchange in 10 Days.” This is a fun and conceptual primer for newbies to the world of Exchange. If I’m not there – tell them I sent you.

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Mimecast Awarded 5-Star Rating by CRN. Why the U.S. Channel Program is Having a Standout Year

Mimecast has been awarded 5-Star Rating in CRN’s 2014 Partner Program Guide for the second consecutive year.

This annual guide recognizes the best channel partner programs in the market based on features including partner profitability, marketing programs, and partner training, education and support. You may be wondering: What has landed Mimecast on this list for two years in a row? We are experiencing rapid growth and success in the U.S. channel market for a number of reasons. First and foremost, we provide our partners with a platform to grow their business. Period. Not to mention, there have been many benefits to being in the cloud space.

Mimecast named a CRN 5-Star Channel Partner for the second year in a row.

Mimecast named a CRN 5-Star Channel Partner for the second year in a row.

The Mimecast solution provides real-life comprehensive value to our partners’ customers, and a platform for them to build services practices around – such as high availability from human generated data, email environments and security suites. Second, our model sets us apart. We are a 100 percent channel-focused organization and we reward partners for their investment in Mimecast. Reward takes many forms, such as lead generation from Mimecast and industry-leading margins for partner-generated opportunities. We also reward our partners with deal protection for the life of the customer – this is a key benefit when it comes to subscription services.

These features are the cornerstones on which we have built the Mimecast U.S. channel program over the past two years. The next step for us is to develop a set of certifications that allow our partners to take advantage of the professional services that Mimecast can provide. This means we will begin to finalize different tiers of certifications that will open up a new level of engagement with Mimecast, as well as business value (margins!). Another area of focus for us – and area of opportunity for partners – is growing our MSP partner base. We recently announced a series of tools and capabilities that allow our MSP partners to seamlessly manage their environment.

The 2014 Partner Program Guide is featured on CRN.com and the 5-Star Partners listing will be highlighted in the April issue of CRN.

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Three Predictions for the Future of the Web

The World Wide Web (WWW) celebrated its 25th anniversary on March 12th. This event got me thinking: the Internet and the WWW have already transformed the world in many ways – some predictable, some not – but what’s in store for the next 25 years as Internet capabilities continue to grow? From my perspective, the future could bring either a better Internet or a worse Internet than what exists today.

The future could bring either a better Internet or a worse Internet than what exists today.

The future could bring either a better Internet or a worse Internet than what exists today.

As it stands, we’re lacking in cooperative international efforts when it comes to Internet governance. Such governance will be crucial, as the Web continues to evolve, if we want to maximize its benefits and minimize its unwanted side effects, particularly in three key areas that could have a big impact on society:

  1. Healthcare: The ever-growing power of our computing devices will have profound implications for healthcare. For instance, we could see implantable networked devices become commonplace. These devices will offer great benefits, such as detecting and preventing diseases by alerting individuals and their medical professionals of vitamin deficiencies, irregular cell counts, degrading organ functions, or even early-stage cancer. These same devices, however, could do more harm than good – from revealing personal medical information to triggering a heart attack – if they fall under the control of malicious actors.
  2. Crime Prevention: Surveillance technology and its regulation are already a hot topic today. But we’ll have much more to contend with in another quarter century, as Internet capabilities continue to advance. Continuing miniaturization will probably mean that we’ll have effectively invisible cameras nearly everywhere – even embedded in our clothing. On the one hand, recording the daily actions of citizens worldwide may bring a major decrease in crime, as visible crime becomes less likely to succeed. But on the other hand, uncontrolled surveillance may bring forth a flood of intrusive snooping from government agencies, corporations, and other entities. As such, we’ll need to continually and carefully consider how such surveillance technologies should be used, and to consider measures such as mandated transparency to allow us to ‘watch the watchers.’
  3. Technology’s Impact on Manufacturing: Technological advances over the next 25 years are likely to result in widespread adoption of 3D printing, allowing people to print things at home that would otherwise require whole industries. This could result in a boom for home invention, with things like new design innovations coming more quickly to market. It’s possible that the Internet will once again rewrite supply chains, likely to the detriment of traditional manufacturing. We could experience a further shift to an economy based not on the supply of physical objects, but digital ones.

Each new application of Internet technology seems to offer us the choice between a dream and a nightmare. Recent developments, notably the internationalization of ICANN, appear to be steps in the right direction, toward an Internet governed for the good of the many rather than the few and powerful. But the fight for a better Internet will continue, and constant vigilance is required.

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New Mimecast Fight Night Contender Thirsty for Revenge

For weeks, Mimecast’s 2014 CRN Fight Night fighter, Sam ‘Baby-faced Assassin’ Oliver has teased the channel world. Less than an hour after CRN announced the Fight Night 2014 opponents, he was overheard at a Mimecast Partner Education Day saying that his winning training regime had begun; his secret formula, however, remained a mystery.

Six protein shakes in one day is generally a bad idea.

Six protein shakes in one day is generally a bad idea.

Finally, the Baby-faced Assassin announced via Twitter that he’s receiving exclusive training from one of London’s most comprehensive health and fitness centers, The CityPoint Club. I managed to catch up with our fighter post-workout, whilst sipping his fifth protein shake of the day – ‘People look at me differently already, they can smell the essence of victory’. When asked whether there was a chance of overconfidence, Oliver snorted ‘Look…Bruce Lee was an artist and, like him, I try to go beyond the fundamentals of my sport. I want the public to see a knockout in the making.’ Not being able to remember another famous quote from Sugar Ray Leonard, Oliver strutted to the drinks trolley to collect his sixth protein shake of the day.

I’m pleased Oliver has his game face on and likes protein shakes. In addition to the personal glory, he has a Mimecast score to settle; boxing fans may recall Mimecast’s Dave ‘The Conqueror’ Cattermole was stopped last year. Whilst quietly confident Dave let the other guy win, it hurts to know Mimecast suffered a theoretical defeat. My pain, however, quickly turns into nervous tension as I watch Sam Oliver’s massive frame now jostling at the gym bar for his five-meat sandwich.

Stand aside gym bar staff, I’ll make this one myself…I’ve just invented the six-meat sandwich and it’s for the guy that’s carrying the dreams of team Mimecast in May. Good luck Sam Oliver…we salute you.

Mimecast will go head-to-head in the boxing ring against Symantec at CRN Fight Night on Thursday 22nd May 2014. For all the latest on Sam ‘Baby-faced Assassin’ Oliver’s progress, keep visiting our blog. Alternatively, you can follow Oliver’s antics on Twitter